NDIS

Anyone can purchase our resources but many use their NDIS funding to do so. If you would like to use your NDIS funds the process is simple:

If your NDIS plan is self managed you do not need a presale invoice. You can simply place an order and then claim the amount back from your NDIS funds. A pdf invoice will be emailed to you which includes our ABN, you will need this to submit the invoice on the NDIS portal. 
Please check with your LAC if you are unsure. 

You will need a presale invoice from us, please follow the steps below:

How to request a  PRE-SALE INVOICE

1. Email Us for a Presale Invoice
   Send an email to orders@throughadifferentlens.com.au or by using the ‘contact us’ form on this website, with the subject line "NDIS Invoice Request".
   Your plan manager will usually need the following details to be included on the invoice:
   • NDIS participant’s full name
   • NDIS number
   • Shipping contact name
   • Shipping address
   • A list of items you wish to purchase, including sizes, colours, or any other relevant details

Tip: Most customers find it easiest to add all desired items to their cart, take a screenshot of the order, and email that to us along with the details above.

1. Receive Your Presale Invoice
   Once we receive your email with the required information, we will issue a presale invoice and send it back to you.
2. Approval from Your Plan Manager
   You can then forward the invoice to your plan manager for approval and payment. If preferred, we are happy to email it directly to your plan manager on your behalf—just let us know.
3. Payment & Shipping
   Once payment has been received (usually directly from your plan manager), we’ll notify you and get your order shipped out as soon as possible.